Questions and answers

We answer popular questions

How do I access my account?

You will be able to log in to the service if the school administration has added your email to the system and sent an invitation to your email. If you haven’t received an invitation email, please contact your school administration.

Does Mojo have a mobile app?

Yes, you can download the mobile app here:

App Store
Google Play

How do I reset my password?
  • In your web browser, go to your school’s Mojo page (if you don’t know the address, please contact your school administration).
  • On the login page, click “Forgot password?”
  • An email with a reset link will be sent to the address you provided. Follow the link to reset your password.
  • Create a new password and enter it twice. Your password must be at least 8 characters long and include lowercase and uppercase Latin letters, numbers, and special characters (! _ - @ $ % # etc.).
  • Click “Save.”
  • To log in, enter your email address in the “E-mail” field and your password in the “Password” field.
  • Click “Log in.”
How can parents learn about all the features of Mojo?

In this video, we give a detailed overview of Mojo’s features on web and mobile: Watch on YouTube .

Where can I view the documentation for the service?

Documentation is currently available for school administrators in Mojo. Go to the “Documentation” module at the bottom of the main menu. In the open module, you can select the topic you are interested in or find it by keywords in the search.

Can I try the service for free?

Yes. Schedule a demo, and afterwards you’ll receive one month of free access to test Mojo with a real group of your school’s students.

Can a custom module be developed?

Yes. We can discuss the details of your school’s specific needs and implement them either free of charge or on a paid basis, depending on several factors: urgency, complexity, and exclusivity.

Can only part of the school be connected to the service?

Yes. You can start using the service with just one division of the school, for example, primary or secondary.

When is the best time to start using the service?

We recommend beginning the implementation right away, rather than waiting until the start of the school year. This way, the school can create a more flexible training schedule for using the service.

What is the contract term and how is payment made?

The contract is signed for 12 months. Payment can be made in one, two, or three installments.

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